Shipping Information

All products offered by OtaTee are exclusively made-to-order. This implies that once you place your order, we print the item/s specifically for you, one at a time, to ensure the highest quality. By placing an order, you confirm that you have carefully read, comprehended, and accepted our policy, as stated below. Kindly note that all prices indicated are in US dollars. Shipping charges for your order will be computed and displayed during checkout.

1. How much does shipping cost

The shipping fee varies depending on the shipping destination and the number of items you purchase.

You can check the estimated shipping fee by adding items to your cart, proceeding to checkout, entering your email and shipping addresses. The exact shipping fee will be automatically updated and displayed on the checkout page.

In the United States, the shipping fee is $5.95 for one item and free for additional items shipped domestically.

In the rest of the world, the fee shipping is $7.95 for the first item, and free for the additional product.

2. How long will it take for the buyer to receive their order?

Actual shipping times and delivery dates may vary depending on the carrier. You can refer to the standard shipping times below:

US orders can arrive in about 7-10 business days after being shipped.

International orders may arrive in your country 1-3 weeks after being shipped.

LOCATION

*ESTIMATED SHIPPING TIME

COST

United States

7 to 10 business days.

$5.95

Worldwide

10 to 20 business days.

$7.95

Processing time: 5-7 business days

Total delivery time = Processing time + Shipping time

Business day: Monday to Saturday

3. Can the order be delivered to multiple addresses?

We do not accept shipments to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

4. Do you offer delivery to PO boxes or military APO/FPO addresses?

We can not support shipments to PO Boxes and Military APO/FPO addresses.

5. Will I be charged VAT taxes?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not charge VAT (Value Added Taxes).

All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the country, the postal package may incur local customs or VAT charges. Please contact your local customs office for more information regarding your country’s customs policies.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering OtaTee and if you have any questions, please don’t hesitate to contact us via: [email protected]